Insurance Adjuster Tools

Written by: Mary Gerardine

Last updated:

Insurance adjusters are required to use a variety of tools in order to evaluate insurance claims accurately.

While there are several great options available, this article delineates the best insurance adjuster tools in an attempt to help you stay as organized and time-efficient as possible.

Tools include software, apps, gadgets, and office equipment.

Insurance Adjuster Apps

There are many different apps available for insurance adjusters to use in their day-to-day work. Depending on your specific needs and responsibilities, you may find one or more of these apps to be helpful in your work.

If you enjoy investigative work and have strong communication, analytical, and negotiation skills, you’ll be great as an insurance adjuster. Check out how to become a licensed insurance adjuster in your state.

Property Estimating Software

Property estimating software is designed to help contractors, adjusters, and other professionals in the construction and property restoration industries create accurate estimates associated with property damage repairs.

Property estimating software includes a database of pricing for labor and materials, which helps ensure accuracy and consistency across estimates.

While certification is not required for insurance adjusters, getting a training certification for using property estimating software programs can demonstrate your expertise and commitment to the profession.

Recommended Insurance Adjuster Tool

We recommend AdjusterPro, which provides technical and tactical property estimating training through Xactimate. With this training course, you will be able to efficiently estimate repair costs of damaged properties and create detailed estimates and reports.

4.8 out of 5 starsAdjusterPro Xactimate

Claims Management Software

Adjusters use claims management software to organize and manage the claims process. This software allows them to track the status of claims, store documents, and communicate with other parties involved in the claim.

Some of the features of claims management software may include:

  • Electronic claim submission and tracking
  • Automated claim processing
  • Integration with other systems, such as accounting software and customer relationship management (CRM) software
  • Reporting and analytics
  • Collaboration and communication tools to facilitate communication between stakeholders involved in the claims process

Claims management software can be used by a wide range of organizations, including insurance companies, healthcare providers, and manufacturers. The benefits of using this type of software include increased efficiency, reduced errors, improved communication, and better customer service.

Auto Damage Estimating Software

If you’re an adjuster handling auto damage claims, having auto damage estimating software will help you quickly and accurately estimate the cost of repairing vehicle damage. This type of software program is based on a database of vehicle models and parts to calculate the estimated cost of labor, parts, and other expenses associated with auto repairs.

Some of the key features of auto damage estimating software may include the ability to:

  • Generate detailed reports and estimates
  • Track and manage repair orders, invoices, and other documentation related to the repair process
  • Manage customer communications and tracking repairs in progress

Getting auto damage estimating software can be a valuable tool for any insurance adjuster looking to streamline their workflow and improve the accuracy of their estimates. It is important to carefully evaluate different software options and choose one that meets your specific needs and requirements.

Accounting and Bookkeeping Software

There are several accounting and bookkeeping software options available for insurance adjusters, depending on their specific needs and preferences.

For example, QuickBooks is a widely-used accounting software that can be customized for insurance adjusters’ needs. It has features such as invoicing, expense tracking, and financial reporting.

When choosing accounting and bookkeeping software, it’s important to consider factors such as cost, ease of use, features, and customer support. It may also be helpful to read reviews and get recommendations from other insurance adjusters or industry experts.

Mapping and Route Planning Tool

A mapping and route planning tool for insurance adjusters could be incredibly helpful in optimizing their work efficiency and reducing the time and costs associated with traveling to different locations.

Getting a mapping and route planning tool could help you streamline your work and improve your productivity, allowing you to visit more locations in less time and with less hassle.

Insurance Adjuster Office Tools

As an insurance adjuster, you will need a variety of tools to help you do your job efficiently and effectively. Here are some common office tools that insurance adjusters use:

  • Computer: A computer is essential to create and manage claims, communicate with clients and vendors, and perform other administrative tasks.
  • Scanner: A scanner allows you to digitize paper documents, making it easier to store and access them.
  • Digital camera: A digital camera helps you take photos of damaged property, which you can use as evidence when processing claims.
  • Calculator: A calculator helps you perform quick calculations, such as determining the value of damaged property.
  • Communication tools: You may use tools such as email, phone, and video conferencing software to communicate with clients, vendors, and colleagues.
  • Mobile device: A mobile device, such as a smartphone or tablet, can be useful for accessing claims management software and other tools while on the go.
  • Reference materials: You may need access to reference materials, such as policy manuals and industry standards, to help you make informed decisions.

Insurance Adjuster Navigation Tools

One of the most important tools for an insurance adjuster is a reliable navigation system. Adjusters often travel to different locations to assess damage, and accurate navigation equipment can help them reach their destinations quickly and safely.


The type of vehicle an insurance adjuster uses will depend on their specific job requirements and the types of claims they handle.

From SUVs and pickup trucks to vans and motorcycles, you can choose the type of vehicle that can get you quickly to where you need to be. In some cases, insurance adjusters may need to use specialty vehicles for specific types of claims. For example, if you are handling a marine claim, you may need to use a boat to assess the damage.

Navigation Apps

Navigation apps such as Google Maps and Waze can be downloaded on smartphones or tablets and provide turn-by-turn directions to the destination.

These apps also provide real-time traffic updates and alternate routes. In addition, many modern vehicles come equipped with built-in navigation systems that provide turn-by-turn directions, traffic updates, and other features.

Insurance adjusters also use GPS. Short for “Global Positioning System,” GPS is a satellite-based navigation system that can provide real-time location data. It is commonly used by insurance adjusters to navigate to the location of the claim.

Insurance Adjuster Dress Code

Insurance adjusters typically work in a professional environment where they interact with clients and colleagues. Therefore, it’s important to dress professionally to create a good impression and maintain a positive image for the insurance company.

Appropriate attire for insurance adjusters may include a suit or dress pants and a button-down shirt for men and a suit or professional dress for women. Clothing should be clean, well-fitting, and free from wrinkles or stains.

It’s also important to consider the nature of the work that an insurance adjuster does, which may require them to inspect damaged property or investigate accidents. In these situations, you may need to wear appropriate safety gear or clothing, such as hard hats, safety boots, or reflective vests.

The dress code for insurance adjusters may vary depending on the specific company’s policies, so it’s best to check with your employer for any specific guidelines.

Impact of Insurance Adjuster Tools on Your Business

An insurance adjuster is only as good as their tools. Insurance adjuster tools are essential for insurance adjusters to perform their jobs effectively and efficiently. These tools help adjusters evaluate damages, assess liability, and estimate the cost of repairs or replacement.

Insurance adjuster tools are critical for improving accuracy and efficiency in the claims process, enabling adjusters to quickly and accurately assess damages, estimate costs, and provide your clients with the support they need during difficult times.

Insurance Adjuster Tools FAQ

What makes a good insurance adjuster tool?

A good insurance adjuster tool should be able to streamline the claims process, save time, and improve accuracy and efficiency. We recommend AdjusterPro’s Xactimate training to help you get certified and enable you to complete tasks efficiently and accurately as an insurance adjuster.

Where can you find quality insurance adjuster tools?

There are many sources where you can find quality insurance adjuster tools, including the Industry associations such as the National Association of Public Insurance Adjusters (NAPIA) and the Property Loss Research Bureau (PLRB) provide resources, training, and licensing for insurance adjusters, including access to tools and software. Licensing and training providers, like AdjusterPro, offer a wide range of insurance adjuster tools training, including estimating software.

Why should you invest in insurance adjuster tools?

In today’s digital age, using advanced tools and technology is crucial for staying ahead of the competition. By investing in insurance adjuster tools, you can demonstrate to your clients that you are committed to providing high-quality, efficient service.

Do I need to take training courses to learn how to use estimating software?

Yes. Taking training courses can be beneficial. Training courses can provide you with a structured learning environment, hands-on practice, and expert guidance from instructors. This can help you learn the software more efficiently and effectively, and also ensure that you are using the software correctly. Additionally, some estimating software may be more complex than others, and may require specialized training to master. In these cases, training courses may be necessary to learn how to use the software to its full potential. AdjusterPro provides tactical Xactimate training opportunities that will help adjusters handle and complete a claim.

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