Getting a Hawaii insurance adjuster license requires completing a few steps to apply for a resident license in your state.
Hawaii requires an adjuster to successfully pass an exam before obtaining a license. To become an insurance adjuster in Hawaii, simply complete the steps below to get your insurance adjuster license.
What Kind of Insurance Adjuster Will You Be?
There are four main types of insurance adjusters: staff adjuster, independent adjuster, catastrophe adjuster, and public adjuster.
Each of these positions accomplishes essentially the same task: assess the damage to property brought about by some event and make an evaluation of what monetary value the insurance claim should carry.
The big difference between these different types of adjusters is who pays them, and in the case of the public adjuster, who they are advocating for. Staff, independent, and catastrophe adjusters all require the same type of license, while a public adjuster license is a little different in its specifications.
- Staff Adjuster – Works directly for an insurance company
- Independent Adjuster – Works for a third-party company who performs insurance adjuster work and is contracted by an insurance company
- Catastrophe (CAT) Adjuster – An independent adjuster who travels to an area that has been largely affected by an event (usually severe weather) and performs claims adjuster services en masse
- Public Adjuster – Is an advocate for the insurance customer, not the insurance company (requires a different type of license)
This article provides five easy steps on how to get a Hawaii insurance adjuster license. These steps cover the process of applying for a standard insurance claims adjuster license (sometimes known as an independent adjuster license).
How to Get Your Insurance Adjuster License in Hawaii
Getting your Hawaii insurance adjuster license is a simple and easy process. Follow these 5 easy steps to get started. Don’t forget to bookmark this page so that you can refer to it again throughout the process.
Step 1. Adjuster Pre-Exam Education
Preparation for this exam is not something to take lightly, as the average pass rate of insurance exams nationwide is around 55% for first-time test-takers, and even less for any following attempts. We want you to pass your test the first time you take it.
Studying for this exam can take many different forms. The most common way to get prepared is to take an online study course. These courses are generally comprised of video and text with short knowledge quizzes to make sure you have a comprehensive understanding.
A slightly more minimal approach would be to purchase a state-specific study guide. These guides give you all of the facts that you need to pass the exam and maybe a bit less expensive than a course. They are, however, quite long and densely packed books, so be sure you are ready to tackle this task.
You should choose the method that fits best for you. Some people learn best out of a book, while others take in information better through video and short text. Remember, the goal is to pass your exam on the first attempt, so pick your best path forward and study hard.
For Hawaii insurance adjuster pre-license education courses and exam prep, StateRequirement recommends:
Step 2. Hawaii Insurance Adjuster License Exam
The next step after completing all your coursework is to take and pass the Hawaii Insurance Adjuster License exams. Depending on the lines of authority you wish to carry, you may need to take more than one exam.
This is a proctored test, which means that you will be in a controlled environment with a person watching over you. For people who haven’t tested in a situation like this should be aware of this fact, and work on taming their nerves prior to sitting for the exam. When you arrive at the exam location you must have a photo ID any other documents that the testing facility has asked you to bring.
Hawaii offers an Independent Adjuster line and a Workers’ Compensation Adjuster line.
- The Independent Adjuster license exam consists of one hundred forty (140) questions, and you have two hours and forty-five minutes (2:45) to complete it.
- The Workers’ Compensation Adjuster license exam consists of twenty-five (25) questions, and you have forty-five minutes (0:45) to complete it.
An outline of included subjects for these exams can be found here: Pearson VUE Hawaii Insurance Examination Content Outlines.
Each attempt of the exam costs $75 and will be paid when you make your reservation.
A total score of 70% or more is required to pass this test. To explain the scoring of these exams, we will quote the Pearson VUE Hawaii Insurance Licensing Candidate Handbook:
There are multiple versions of each of the licensing examinations. These versions are known as forms. Although all forms of an examination are developed based on the content outlines, the difficulty of the forms of an examination may vary slightly because different questions appear on each form. To ensure that no candidate is put at an unfair advantage or disadvantage due to the particular form of an examination that he or she is given, a statistical procedure known as equating is used to correct for differences in form difficulty. The passing score of an examination was set by the Hawaii Department of Commerce and Consumer Affairs (in conjunction with Pearson VUE) after a comprehensive study was completed for each examination. Raw scores are converted into scaled scores. To avoid misuse of score information, numeric scores are only reported to failing candidates. The scaled score that is reported to you is neither the number of questions you answered correctly nor the percentage of questions you answered correctly. With a passing score of 70, any score below 70 indicates how close the candidate came to passing, rather than the actual number or percentage of questions the candidates answered correctly.
Insurance license tests are intentionally difficult, but not impossible by any means. You should study to the point of comfortability with the information before you attempt the test. Failing the exam isn’t the end of the world, but keep in mind that you will need to pay the fee each time you attempt the test.
StateRequirement recommends that you study for one exam at a time, then after passing, starting on your next line. The exams are difficult enough on their own without confusing information from one line to another.
You may register to take your exams and find more information on the Pearson VUE Hawaii Insurance page or by calling Pearson VUE at (800) 274-2608.
Step 3. Fingerprinting and Background Check
The State of Hawaii requires that all insurance license applications provide fingerprints prior to licensing. Giving your fingerprints will initiate a background check. If you have any prior misdemeanors or felonies, this may affect the outcome of your licensing efforts. If you have specific questions regarding things that may come up on your background check you may call the Hawaii Insurance Division at (808) 586-2790 or send them an email.
You will make your fingerprinting reservations through Fieldprint. Appointments can be made on their website or by phone at (877) 614-4634.
The fee for fingerprinting services is $67.
You must use the code HI-DCCA-INS to identify that the intended recipient of your fingerprint result is the Hawaii Insurance Division.
Step 4. Hawaii Insurance Adjuster License Application
Once you have completed your exams and fingerprinting, you are now ready to apply for your license.
For the application fee, see the 2022 Hawaii Fee Schedule for Adjuster. Make a check payable to the “Department of Commerce and Consumer Affairs.”
You must mail a completed Hawaii Application Form for Individual Insurance License together with the check for the application fee. There is not option to apply for this license online. Mail your check and application to the address found in the contact information section below.
Step 5. Application Review
Once you have submitted your application and have completed all the other requirements, your license application will be reviewed by the state. This process generally takes about ten (10) business days. Depending on the results of your background check, the Department of Insurance may request more information or documentation.
After the review is complete, you will receive an email from the state regarding the status of your license.
You’ve done the work, put in the time and effort, and now hold the key to your own success! We’re proud of you. Take five (5) minutes and celebrate.
Hawaii Department of Insurance Contact Information
Hawaii Insurance Division
P.O. Box 3614
Honolulu, Hawaii 96811
Phone: (808) 586-2790
Fax: (808) 586-2806
Hawaii Insurance Adjuster License FAQ
How long does it take to become an insurance adjuster in Hawaii?
In Hawaii, the process of insurance adjuster licensing can range from a few weeks to a few months (pre-exam education, pre-license exam, background checks, license application, and application review). Follow the steps above to get your insurance license in Hawaii.
Do you need a license to become an insurance adjuster?
Yes. Earning an insurance adjuster license allows you to increase your income potential, add to your credibility, and qualify for advanced employment opportunities.
Is being an insurance adjuster difficult?
Being an insurance adjuster can be a highly rewarding role. In fact, insurance claims adjusters enjoy their work and report high levels of job satisfaction, according to Payscale.
How much do insurance adjusters make?
According to the Bureau of Labor Statistics, the most recent median annual salary for claims adjusters, examiners, and investigators was $65,080. This was higher than the median salary for all occupations in May 2021, which was $45,760. The highest earners worked for the government, with a median salary of $81,890. If you want to work as a catastrophe (CAT) adjuster in areas frequently affected by natural disasters (like the Gulf Coast), you will likely have higher earnings potential and employment. For independent insurance adjusters that work on commission rather than salary, the high demand for claims adjusters in these areas can result in a lot of business.
What skills are needed to be an insurance adjuster?
Insurance claims adjusters typically investigate insurance claims and travel to locations to inspect property (such as automobiles, buildings, etc.), assess damage, and make notes on repairs and costs. Insurance adjusters deal with individuals in high-stress situations a lot so you must have a professional attitude at all times. Due to the nature of the job, insurance claims adjusters must have excellent communications skills, write clearly, be comfortable with math and basic computer software, and have a flexible schedule since they travel a lot to areas hit by disasters with irregular work hours. Insurance adjusters must have specific industry knowledge to interpret contracts, determine insurance claim payouts, and make recommendations for how the insurance company proceeds in resolving the claim.
Do you need a degree to be an insurance adjuster?
You don’t need a four-year degree to become licensed as an insurance adjuster. However, you will need to complete your education requirements or pass the Hawaii insurance adjuster exam to be a licensed insurance adjuster. One of the prerequisites to fulfill your education requirements is to complete a minimum number of hours of college level insurance-related coursework. If you are working on an associate’s or bachelor’s degree, you can take courses that will work toward the Hawaii insurance adjuster license requirements.